CASCI Careers
CASCI logo
TOGETHER – helping each other.

Who We Are

Celebrating 25 years of business success, Capital Area Services Company, LLC (CASCI) is a high-performing, health insurance claims processing and customer service organization.



Our Mission

  • Offer a broad array of quality, innovative insurance plans and administrative services that are affordable and accessible to our customers
  • Fairly address the needs of customers in each jurisdiction in which we operate
  • Conduct business responsibly as a non-profit health service plan, to ensure the plan’s long-term financial viability and growth
  • Collaborate with the community to advance health care effectiveness and quality
  • Support public and private efforts to meet needs of persons lacking health insurance
  • Foster health systems integration and health care cost containment to benefit the people in areas we serve
  • Promote respect, fairness and opportunity for our associates
People in Office Setting
Bridge in West Virginia

Living Our Values

Customer First: We build our customers’ trust when we actively listen to their concerns and meet their needs.

Integrity: We must be truthful in all dealings with our customers and be careful to accurately represent the quality, features, and availability of our products and services.

Personal Accountability for Excellence: We tell our business partners what we are going to do, and then we do what we say.

One Company, One Team: We treat our customers, coworkers and business partners in a professional manner, and value each other’s contributions.

Leadership: We look for opportunities in our community to be goodwill messengers encouraging others to live healthy lifestyles, to be aware of their health risks and to reduce these risks to the extent they can.

Our customers and business partners judge us on our actions. When we demonstrate the spirit of our values, we build lasting and valuable business relationships.



In addition to earning national recognition for outstanding quality and customer service, CASCI has been winning awards for the past ten years, including:

  • Top 100 Best Companies in WV
  • WV Family Magazine’s “Top 20 Companies for Working Families”
  • American Heart Association’s Fit-Friendly Worksites

Our commitment to customer service is also reflected in our commitment to our associates. By providing excellent wages, great benefits, helping employees balance work and family, and promoting community activities, we know we are growing lives and families in the Kanawha Valley.


Our diversity vision is to be a culturally aware company that reflects the diverse nature of the communities it serves, while maintaining an inclusive, respectful environment which encourages associates to maximize their potential. CASCI learns from all levels of diversity to be able to identify opportunities to better meet the needs of our internal and external customers.


CASCI is also committed to service in the community. Our employees participate in many charitable activities, such as the March of Dimes Walk-a-Thon and MDA Lock up. We support programs such as Sojourners and Union Mission with donations of both time and money.